What services does Hairbynikkiie offer?
We specialize in premium hair extensions, wigs and hair care solutions. We also offer custom wig units, hair consultations, and styling advice.
How can I place an order with Hairbynikkiie?
You can place an order directly through our Instagram page @Hairbynikkiie or via website, where you’ll be able to browse our collections and make secure purchases.
Do you offer customized wigs?
Yes, we offer fully customized wigs based on your preferences, including color, style, and length. Our team will work with you to ensure your wig is tailored to your unique look.
How long does it take to process and deliver an order?
Production timeframe is between 3-5 working days . For ready-to-wear units (wigs available on shelf for immediate delivery) , shipping times may vary depending on your location. We’ll provide updates once your order is processed. Custom made wigs production timeframe differs
What is your refund and exchange policy?
We offer both refunds and exchanges. Please refer to our full refund and exchange policy for more details
Do you offer wig maintenance services?
Yes, we provide wig maintenance services such as washing, restyling, and repairs. You can contact us for details on how to send in your wig for maintenance.
Do you ship internationally?
Yes, we ship internationally. Shipping fees and delivery times may vary depending on the destination. Please contact us for specific information about your location.
Can I pay in installments?
Yes, we offer a payment plan. You can make a 50% down payment, and the balance must be cleared within an agreed time frame. Please contact us for more details on this option
Where is Hairbynikkiie located?
We are located at 30 bode Thomas street, Surulere, Lagos. You can visit our store to explore our hair extensions and wig collections , consult with our team, or arrange a pickup for your order.
What are your store hours?
Our store is open from 9am-6pm (Mondays - satuedays ) Please note that our operating hours may vary on public holidays, so feel free to reach out or check our Instagram for updates.
Can I pick up my order from the store?
Yes, you can pick up your order directly from our store. Once your order is ready, we will notify you, and you can collect it during our operating hours.
How do I contact Hairbynikkiie for inquiries or issues?
You can reach us via Instagram @Hairbynikkiie or send us an email. We aim to respond to all inquiries within 24 hours.
